Frequently Asked Questions
Everything you need to know about shopping with LloydsPharmacy Fashion.
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days for a flat fee of $5.99, or free on all orders over $75. Express shipping is also available at checkout for urgent deliveries.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn items with original tags attached. Simply log into your account to initiate a return and print your prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Are your clothing items true to size?
Most of our items follow standard international sizing. We recommend checking the 'Size Guide' located on each product page for specific measurements and fit recommendations.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.